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New mental health helpline number

27 October 2020

Our Trust’s 24/7 mental health single point of access phone line is changing its number to 0800 328 4444.

The new Typetalk number is 18001 0800 328 4444.

The new numbers will be live from 3 November 2020.

You can call this number to get help or advice in a crisis, from our trained mental health advisors and clinicians, 24 hours a day, 7 days a week, 365 days a year.

The single point of access is also used by health professionals seeking referral advice.

NHS staff should update all patient care plans with the new number, where applicable.

If you ring the old number after 3 November, you will hear an automated message giving the new number to call.

Telephone translation services are available.

* Please note this does not affect the Ealing community referral hub as that number will remain the same.