We are working with Hestia and the London Borough of Hounslow to provide an Enhanced Dementia Care Service to local residents in the borough.

By working together, we aim to co-ordinate care and give support to people living with dementia and their carers. We share a common goal to collaborate with clients and carers, to provide the right care for your specific needs. 

Enhanced Dementia Care Service leaflet 

If you are living with dementia, this service will help ensure you receive the appropriate health and social care support to maximise your independence and wellbeing.

This service will co-ordinate with other care providers, hospitals, community mental health teams, charities and community health services.

You will have a named co-ordinator who will provide information, advice and support to you and your family.

Your dementia co-ordinator will:

  • advise and support you and your carer about managing your dementia.
  • help you to access additional support in your home, to give your carer a break, and advise on activities and social opportunities you may enjoy.
  • assist with co-ordinating your care.
  • monitor general health and wellbeing.
  • develop a personalised care plan with you and your carer. The care plan will be reviewed with you regularly to make sure we are delivering the highest possible standard of care and helping you to remain safely at home for as long as possible.
  • support you to make plans for the future.

Referrals will be accepted from health professionals, social care and voluntary organisations via the Single Point of Access:

Email: hounslowandrichmond.spa@nhs.net

Referral form

Self-referral

Anyone living with dementia who lives in Hounslow or has a Hounslow borough GP can self-refer by contacting the Team on 020 3771 5996.

Alzheimer’s Society (Hounslow)

Monday to Friday, 8.30am to 5pm

Tel: 020 8563 0360

Email: hounslow@alzheimers.org.uk

 

Adult First Contact Team

Hounslow Social Services

Monday to Friday, 9am to 5pm

Tel: 020 8583 3100

Out of hours: 020 8583 2222

Email: adultsocialcare@hounslow.gov.uk 

 

Age UK (Hounslow)

Monday to Wednesday, 9am to 5pm

Tel: 020 8560 6969

Email: info@ageukhounslow.org.uk