West London learning
West London NHS Trust works with a range of partners in the North West London Integrated Care System. This page is intended to support learning and development for colleagues in our partner organisations to increase their understanding of how to provide safe and effective care, in a non-judgemental manner to their patients with complex needs.
The materials on this page are free to access but are intended for healthcare professionals and volunteers working in healthcare settings only.
We'll be adding further materials to this page in the future.
Mental health - awareness and skills
MATES - Mental Health Awareness Training for non-mental health Emergency Staff
These videos (James, John, Eva and Taru's stories) were developed jointly by West London NHS Trust and the London Ambulance Service NHS Trust following the award of a grant by Health Education England (2015) and were finalists in the HSJ Awards for Value and Improvement in Training and Development.
Authors: Dr Amrit Sachar and Dr Alice Ashby (Consultant Liaison Psychiatrists, West London NHS Trust)
Each video is 20 minutes long covering common emergency mental health scenarios ofr adults, and they pose questions and issues for the viewer to consider considering knowledge, skills and attitudes for non-mental health staff.
Once you’ve watched the videos you should reflect on the questions posed and your learning with your peers or supervisor/manager.
Once completed, you can download a certificate self-certifying your completion of the unit for your portfolio or appraisal.
Delirium is a state of mental confusion that starts suddenly and is caused by a physical condition of some sort- you don’t know where you are, what time it is, or what’s happening to you. It's also called an 'acute confusional state'.
Watch the mental health awareness e-training for emergency staff - Delirium in dementia on YouTube below:
Download your certificate of completion here.
Read more about delirium on the Royal College of Psychiatrists website.
Psychosis is often used as an umbrella term to refer to the group of psychotic disorders that includes schizophrenia, schizoaffective disorder and delusional disorder.
Watch the mental health awareness e-training for emergency staff video about psychosis on YouTube below:
Download your certificate of completion here.
Read more about psychosis in young people on the Royal college of Psychiatrsts website.
Self-harm is when someone hurts or harms themselves – on purpose. This can be for any reason, in any situation, and in a number of ways.
Watch the mental health awareness e-training for emergency staff about self-harm on YouTube below:
Download your certificate of completion here.
Read more about self harm on the Royal College of Psychiatrists website.
Anxiety is a word we use to describe the unpleasant feeling we get when we are in a stressful, threatening or difficult situation, or are facing a problem. It's not in itself a mental health condition.
Watch the mental health awareness e-training for emergency staff about anxiety in respiratory illness on YouTube below:
Managing patients brought to the emergency department (ED) under section 136 of the Mental Health Act (1983)
Authors: Dr Barbara Cleaver (Consultant ED Physician, ICHT) and Dr Sachin Patel (Consultant Liaison Psychiatrist, WLT)
Section 136 of the Mental Health Act 1983 is often misunderstood. This film aims to de-mystify the processes and agencies involved, to better help ED staff understand and manage patients presenting under a S136.
Watch the Section 136 in the ED video on YouTube
Knowledge and Understanding Framework – ‘personality disorder’ training
The Knowledge and Understanding Framework (KUF) is an innovative learning programme for professionals working across health, social care, criminal justice and voluntary sectors to support people with complex emotional needs, often associated with a diagnosis of 'personality disorder'.
The programme, commissioned by Health Education England on behalf of NHS England and Her Majesty’s Prison & Probation Service, is led and delivered in a partnership by West London NHS Trust, the Anna Freud National Centre for Children & Families and the University College London.
The KUF programme is co-facilitated and coproduced by trainers with lived experience and clinical expertise using a trauma-informed approach and is now available to join today.
Links to free resources from partner organisations:
- Watch Zero suicide alliance's suicide awareness training video
- Find out about Operation Courage: NHS Healthcare for the Armed Forces on the elearning for healthcare website.
Community health services for adults and children – awareness and skills
Ealing Community Partners – training for practitioners
Our Ealing Community Partners (ECP) children’s teams based in Carmelita House deliver a range of training packages which can be accessed by practitioners working with children with additional needs.
Find out more about our children’s communication training.
Urgent Community Response (Rapid Response / Community Independence) services
This animation was developed by Transformation Partners in Health and Care for NHS London’s Urgent Community Response (UCR) Board (Chaired by West London Trust's Chief Operating Officer for Local Services), to educate potential referrers (including emergency staff) about services which can support people at home in order to avoid ambulance dispatch, conveyance to hospital, or emergency admission.